I regularly look for clever or uncommon presents for Christmas. However, if anybody out there concludes that buying personalized presents is like purchasing common gifts, do think again. Think hard and think long. I recently purchased one of these, I won’t mention the site because I’m an embroidery digitizer. I make products that the personalized gift vendors sell and incredibly, that company might be one of my company’s customers! But this company that I found with a search, were quick to take my money , but customer satisfaction was not their strong point. I found out later that many people complained to the FTC about this company, but since I did not look at the online reputation of the store, I didn’t find out until it was too late. This was a lesson in how not to do things…my advice is do a little online detective work before selecting a store and consult your friends. It’s only your friends who have no vested interest in the decisions you make. Anyways, I digress… The item I purchased was custom made and not only do you need to order these products wayy in advance, some of these people (and I use that temr loosely) they really make you follow their procedures when there’s a problem.

So, be very cautious about…

1. Give out the correct spelling right from the start and
2. So that a mistake can be fixed. And! Don’t forget..
3. Find out how responsive their customer service is BEFORE you order.

Good luck!

P.S. Here’s page about personalized gifts that I really liked…

Filed under: News Hiss

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